Returns & Exchanges
At Levenger, we stand behind the quality of our craftsmanship and want you to be completely satisfied with your purchase. If a product does not meet your expectations, you may return it within 90 days for an exchange or a full refund, excluding personalized items.
Return Process
- 1.Initiate Your Return
Visit our online Returns Center and enter your order number and zip code to locate your purchase and select the items you wish to send back.
- 2.Pack with Care
Place the items in their original packaging, ensuring all components and materials are included to prevent damage during transit.
- 3.Attach the Shipping Label
Print the prepaid shipping label provided through our portal and securely affix it to the outside of your package, covering any previous shipping marks.
- 4.Drop Off and Track
Deliver your package to the nearest authorized shipping location and keep your tracking receipt; your refund or exchange will be processed within 7-10 business days of receipt.